Step-by-step workflow
1
Set Auto Reply during campaign creation
Auto Reply defaults on at creation. High-confidence AI replies can send automatically; low-confidence replies wait as drafts.
2
Use Inbox to monitor reply drafts
The Inbox badge count is pending AI drafts, not unread mail. Review drafts that need your reply before sending.
3
Pause AI at the campaign or conversation level
Use the campaign-level AI switch for a bulk pause, or take over a single conversation when needed.
4
Resume AI after human judgment
Once sensitive details are handled, switch the conversation back to AI if the remaining exchange is routine.
Important details
- Auto Reply can only be set at creation from campaign setup; later AI on/off lives in Inbox controls.
- Take over manually for legal terms, payment disputes, unusual creator requests, and relationship-sensitive conversations.
- Discarding a draft offers two paths: delete and regenerate, or delete and take over.
FAQ
Is Auto Reply always safe?
No. It is best for high-confidence routine replies. Sensitive negotiations, contracts, disputes, and unusual requests should be reviewed by a human.
What does the Inbox badge count mean?
It counts pending AI drafts that need handling, not unread emails.
Can I pause AI for one creator?
Yes. Use per-conversation takeover to switch one conversation to manual and back.